Privacy Policy

Last Updated: May 7, 2025

This Privacy Policy describes how SneakScene (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal data when you visit, use our services, or make a purchase on sneakscene.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Policy, “you” and “your” refer to the user of the Services, whether as a customer, a website visitor, or another individual whose personal data has been collected in accordance with this policy.

We encourage you to read this Privacy Policy carefully.

Changes to This Policy

We may update this Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated version on the Site, update the “Last Updated” date, and take any additional steps required by law.

Collection and Use of Personal Data

To provide the Services, we collect personal data about you from various sources, depending on your interactions with us. In addition to the specific uses outlined below, we may use your data to communicate with you, improve the Services, comply with legal obligations, enforce our Terms of Service, and protect our rights or those of our users.

What Personal Data We Collect

Data provided directly by you:

- Contact details: name, address, phone number, email.
- Order details: billing and shipping address, payment confirmation, phone, email.
- Account details: username, password, security questions.
- Communications with customer service.

Some features of the Services require you to provide this data. Failure to do so may limit access to these features.

Site usage data:
We automatically collect information about your interaction with the Site (“Usage Data”) through cookies, pixels, and similar technologies. This data includes:

- Device information, browser, IP address, interactions with the Site.

Data from third parties:
We may receive data from:

-Service providers (e.g., Shopify) that support the Site.

-Payment processors (e.g., credit card data, billing address).

-Tracking technologies (e.g., pixels, SDKs, third-party cookies).

Such data will be processed in accordance with this Policy.

Purposes of Processing

Provision of Services and Account Management:
To process payments, fulfill orders, notify you about transactions, arrange shipments, and manage returns. Shopify may cross-reference data with other services according to its own policy.

Marketing and Advertising:
We may use your data to send promotional emails, SMS, and online ads, based on our legitimate business interests (Art. 6.1.f GDPR). You may opt out at any time.

Security and Fraud Prevention:
To detect fraudulent or harmful activity. You are responsible for maintaining your account security.

Support and Service Improvement:
To enhance customer support and user experience.

Cookies

We use cookies to improve the Site, analyze traffic, and store preferences. For more information on the cookies used with Shopify, visit:
https://www.shopify.com/legal/cookies

You can disable cookies in your browser settings, but this may affect some Site functionality.

Disclosure of Personal Data

We may share your data with:

-Service providers (e.g., hosting, payment, shipping, customer support).

-Business and advertising partners.

-Social media or login integrations (with consent).

-Affiliates within our corporate group.

-In the event of mergers, acquisitions, legal obligations, or legal defense.

Categories shared:

-Identifiers (e.g., contact details, account info)

-Commercial information (e.g., order history)

-Network activity (e.g., usage data)

-Geolocation (IP addresses)

We do not share sensitive information without your consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites or online platforms. If you follow a link to an external site not affiliated with us, please review its privacy and security policies, as well as its terms and conditions. We are not responsible for the protection of your data on such sites, nor for the accuracy or reliability of the information they contain.

Information you share in public or semi-public spaces (e.g., third-party social networks) may be visible to others without limitation on its use by us or third parties. Linking to such sites does not imply endorsement of their content unless otherwise stated.

Children’s Data

The Services are not intended for minors. We do not knowingly collect personal data from children. If you are a parent or guardian of a minor who has provided us with personal data, please contact us to request deletion.

As of the effective date of this Policy, we have no actual knowledge of “selling” or “sharing” (as defined by law) the personal data of individuals under 16 years of age.

Data Security and Retention

While we take reasonable measures to protect your data, no system is completely secure. Please avoid transmitting sensitive information through unsecured channels.

We retain your data for as long as necessary to:

Manage your account

Provide the Services

Comply with legal obligations

Resolve disputes

Enforce contracts and policies

Your Rights

Depending on your location, you may have some or all of the following rights:

Access / Right to Know: Request access to your personal data.

Deletion: Request deletion of your data.

Correction: Correct inaccurate data.

Portability: Receive your data in a transferable format.

Opt-out of sale / sharing / targeted advertising

Restriction of processing

Withdrawal of consent

Appeal: Challenge our refusal of your request.

Communication preferences: Unsubscribe from promotional emails.

You can exercise these rights through our Site or by contacting us. We may require you to verify your identity before processing your request.

You will not be discriminated against for exercising your rights. You may also appoint an authorized agent to act on your behalf.

Complaints

If you have complaints about our handling of your data, please contact us. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.

International Users

Your data may be transferred, stored, or processed outside your country of residence, including by third parties or business partners.

For transfers from Europe, we use Standard Contractual Clauses approved by the European Commission (or UK equivalent), unless the transfer is to a country recognized as adequate.

Contact

For questions about this Policy or to exercise your rights, you can contact us by email at:
contact.sneakscene@gmail.com.

Unless otherwise stated, we are the data controller for your data under applicable data protection laws.